1770 14th St, Detroit, MI 48216

We’re open Monday – Friday, 8 a.m. – 23:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offers free shipping worldwide in many countries. In other areas, shipping costs apply.

Find detailed information here.

Which payment methods are accepted in the Online Shop?

We accept a lot of payment methods like Paypal, Master Card…

Find detailed information here

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database and the process of production, the package will leave our warehouse on the same day, or, at the latest, the following work day.

* Production time is from 1-3 working days

How long does it take for buyers to receive their merchandise?

On average, merchandise is produced and shipped from our facility 1-3 business days after purchase.

Ship time ranges from 1-6 business days depending on proximity to Detroit, MI.

Find more details here

Do I receive an invoice for my order?

Yes! If you request an invoice, we will provide you via your email.

Send us an email

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